Privacy policy
1. What we do
Desca AG, located at Lerzenstrasse 14, 8953 Dietikon, operates the website www.desca.ch (referred to hereinafter as "we"). On this website, you can learn about our organization and our products, utilize our online services, and get in touch with us.
The protection of your personal data is of great concern to us. In this privacy policy, we provide you with transparent and comprehensible information about the data we collect through our website and how we handle it.
Please note that the website www.desca.ch is not operated by us.
2. What we Inform About
- What data is collected on www.desca.ch
- Conditions and purpose of data processing
- Retention period of your data;
- Disclosure to third parties, conditions;
- Procedures for individual data processing operations
- Your options for objecting to data processing
- Your rights and how they are handled
3. Definition of Terms
3.1 What Personal Data is
Personal data refers to all information that relates to a specific or identifiable natural person. This includes, for example, name, address, date of birth, email address, or telephone number. Data about personal preferences such as hobbies or memberships also fall under personal data.
3.2 What Sensitive Personal Data is
Data about religious, philosophical, political, or trade union views or activities; data about health, and, if applicable, information about administrative or criminal prosecutions and sanctions, as well as data about social assistance measures, are considered sensitive personal data. Where necessary and appropriate, we may collect and process sensitive personal data. In such cases, their processing is subject to stricter confidentiality in accordance with the revised Data Protection Act as of September 1, 2023.
3.3 Processing of Personal Data
Processing refers to any handling of personal data, regardless of the means and methods used, including acquiring, storing, retaining, using, modifying, disclosing, archiving, deleting, or destroying data.
3.4 Disclosure of Personal Data
This involves transmitting or making personal data accessible, for example, publishing or revealing it to a third party. 4. Contact options
For questions or concerns regarding the protection of your data by us, you can reach us via email at info@desca.ch.
The responsible party for the data processing carried out through this website is: Desca AG, Shkelqim Veseli, Lerzenstrasse 14, CH-8953 Dietikon
4. Contact options
For questions or concerns regarding the protection of your data by us, you can reach us via email at info@desca.ch.
The responsible party for the data processing carried out through this website is: Desca AG, Shkelqim Veseli, Lerzenstrasse 14, CH-8953 Dietikon
5. Changes to the Privacy Policy
We reserve the right to modify this Privacy Policy at any time. The changes will be published on www.desca.ch, and you will not be individually notified. In the event of linguistic or substantive discrepancies in the text of this Privacy Policy among the German, English, and French versions, the German version shall always prevail.
6. General Principles
6.1 What data we collect from you and who we receive it from
Primarily, we process personal data that you provide to us or that we collect during the operation of our website, or data that we gather as part of our collaboration. In certain cases, we might also receive personal data about you from third parties. These categories could include:
- Personal master data (name, address, date of birth, etc.)
- Contact details (mobile number, email address, etc.)
- Financial data (e.g. account information)
- Online identifiers (e.g. cookie ID, IP addresses)
- Location and traffic data
- Audio and visual recordings
- Sensitive data (such as biometric data or information about your health)
6.2 Conditions under which we process your data
We process your data in good faith and in accordance with the purposes outlined in this Privacy Policy. We pay attention to transparent and proportionate processing. If, under exceptional circumstances, we cannot adhere to these principles, data processing may still be lawful due to the presence of a legal justification. Legal justifications may include, but are not limited to:
- Your consent
- The execution of a contract or pre-contractual measures
- Our legitimate interests, provided they do not override your interests
6.3 Revocability of Your Consent
If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent unless we have another legal justification. You can revoke your granted consent at any time by sending an email to the address mentioned in the imprint. Data processing that has already taken place is not affected by this.
6.4 Cases of Data Disclosure to Third Parties Principle
We may need to engage the services of third parties or affiliated companies and entrust them with the processing of your data. We contractually ensure that third parties and affiliated companies adhere to data protection requirements. We may also be obligated to disclose your data to authorities. We only share your personal data when:
- You have given your consent
- It is necessary for the fulfillment of a contract or the execution of precontractual measures, as well as for the enforcement of our rights
- There is a legal obligation to do so
- We have a legitimate interest and your conflicting interests do not outweigh it.
Transfers Abroad
As part of contract processing, it may be necessary to transmit your personal data to companies abroad. These companies are bound by the same data protection obligations as we are. The transmission can occur globally.
If the level of data protection does not match that of the EEA area, we conduct a prior risk assessment and contractually ensure that the same protection as in the EEA area is guaranteed (for example, by using the new standard contractual clauses of the EU Commission or other legally mandated measures). If our risk assessment yields negative results, we implement additional technical measures to safeguard your data. You can access the EU Commission's standard contractual clauses here.
6.5 Retention Period of Your Data
We retain personal data only for as long as necessary to fulfill the specific purposes for which the data was collected.
Data that we store during your visit to our website will be kept for twelve months. An exception applies to analytics and tracking data, which can be retained for a longer period.
We retain contract data for a longer period as required by legal regulations. Specifically, we must keep business communications, concluded contracts, and booking records for up to 10 years (legal retention obligation). If we no longer need such data from you to perform the services, the data will be blocked, and we will only use them for accounting and tax purposes.
6.6 Protection of Your Data
We will securely store your data and take all reasonable measures to protect your data from loss, unauthorized access, misuse, or alteration. Our contractual partners and employees who have access to your data are obligated to comply with data protection regulations. In some cases, it will be necessary for us to forward your inquiries to affiliated companies. Even in these cases, your data will be treated confidentially. Within our website, we use the SSL (Secure Socket Layer) protocol in conjunction with the highest level of encryption supported by your browser.
6.8 Your rights
a. Right to information
You can request information about the data we have stored about you at any time. Please send your request for information along with a copy of your identification for secure verification to info@desca.ch. Additionally, you have the right to receive your data in a commonly used file format if we process your data automatically and if:
- You have provided your consent for the processing of this data or
- You have disclosed data in connection with the conclusion or performance of a contract.
We may restrict or deny the provision of information or data if it contradicts our legal obligations, legitimate own or public interests, or the interests of a third party.
The processing of your request is subject to the legal processing period of 30 days. However, we may extend this period due to a high volume of requests, legal or technical reasons, or if we need more information from you. You will be timely notified of any such extension in written form.
b. Deletion and Correction
You have the option to request the deletion or correction of your data at any time. We may reject the request if legal regulations oblige us to retain the data for a longer period or without changes, or if a legal basis contradicts your request.
Please note that exercising your rights may conflict with contractual agreements and may have corresponding effects on the execution of the contract (e.g., premature contract termination or cost implications).
c. Legal Recourse
If you are affected by the processing of personal data, you have the right to enforce your rights through legal action or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Public Access Commissioner: http://www.edoeb.admin.ch.
7. Data Processing Procedures
7.1 Providing the Website and Creating Log Files
Received Information and Its Use
When visiting and using www.desca.ch, certain data is automatically stored on our servers or on servers of services and products we source and/or have installed, for the purposes of system administration, statistics, backup, or tracking. This includes:
- The name of your internet service provider
- Your IP address (potentially)
- The version of your browser software
- The operating system of the computer accessing the URL
- The date and time of access
- The webpage from which you accessed the URL
- The search terms you used to find our URL.
Why We Are Allowed to Process This Data
These data cannot be attributed to any specific individual, and there is no merging of this data with other data sources. The storage of log files is carried out to ensure the functionality of the website and to safeguard the security of our information technology systems. This is where our legitimate interest lies.
Preventing Data Collection
The data is stored only as long as necessary to achieve the purpose of its collection. Accordingly, the data is deleted after the end of each session. The storage of log files is essential for the operation of the website; therefore, you have no option to object to this.
7.2 Tracking pixels
Function of the tracking pixels
We may use tracking pixels on our website. Tracking pixels are also known as web beacons. Tracking pixels - also from third parties whose services we use - are small, usually invisible images that are automatically retrieved when you visit our website. Pixel counters can be used to collect the same information as server log files. We use them for the same purposes as log files - you cannot prevent the data collection.
7.3 Evaluations
In some cases, your personal data is processed automatically in order to evaluate certain personal aspects.
We use such evaluations in particular to inform and advise you in a targeted manner about certain services or products of ours. For this purpose, we use evaluation tools thanks to which we can communicate in a needs-based manner and take appropriate advertising measures, including market and opinion research.
7.4 Contact
E-Mail Information we receive and how we use it
You have the option of contacting us by e-mail. If you contact us by e-mail, the following data will be processed:
- E-Mail-address
- Content, subject and date of your email
- Contact details provided by you (e.g. name, telephone number if applicable,
address).
Why we may process your data
Your data will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. The justification for this is pre-contractual measures or our legitimate interests in processing the enquiry.
Security notice
We would like to point out that e-mails can be read or changed unauthorised and unnoticed during transmission. The spam filter can reject e-mails if they are identified as spam by certain characteristics.
7.5 Performance measurement and reach measurement
Functioning of the performance and reach measurement
Our notifications and communications may contain web links or tracking pixels that record whether an individual communication has been opened and which web links have been clicked on. Such web links and tracking pixels may also track the use of notifications and communications in a personalised manner.
Why we may process this data
We require this statistical recording of usage for success and reach measurement in order to be able to offer notifications and communications based on the needs and reading habits of the recipients in an effective and user-friendly manner, as well as permanently, securely and reliably.
7.6 Cookies
Function of Cookies
Our website uses cookies. Cookies are data records that are stored on the operating system of your device with the help of the browser when you call up our website. Cookies do not cause any damage to your computer and do not contain viruses.
Information received and its use
Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies enable us to recognise your browser on your next visit. This allows us to save certain settings (such as language settings or location information) so that you do not have to enter them again when you return to the website.
Why we may use cookies
We use cookies to help us make our website more user-friendly, effective and secure. The use of cookies and the processing of your data in this regard is based on our legitimate interests in the aforementioned purposes.
To prevent data collection via cookies
The cookies are stored on your computer. You therefore have full control over the use of the cookies. You can delete them completely or deactivate or restrict their transmission by changing the settings in your browser. If cookies for our website are deactivated, it may no longer be possible to use all the functions of the website in full.
7.7 Google Analytics Function of Google Analytics
Our website uses Google Analytics, a service provided by Google Ireland Ltd, Google Building Gordon House, Barrow St, Dublin 4, Ireland and Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA; both together "Google", whereby Google Ireland Ltd is responsible for the processing of personal data.
Google uses cookies, which are stored on your device and enable an analysis of the website by you.
The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. We have added the code "anonymizeIP" to Google Analytics. This ensures that all data is collected anonymously. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
Why we may use Google Analytics
Google evaluates the collected data on our behalf so that we can get a picture of the visits and user behaviour on our website. This enables us to improve our services and the website content and design.
How to prevent the collection of your data via Google Analytics
You can prevent cookies from being stored by adjusting the settings in your browser accordingly (see our comments on cookies). You can deactivate Google Analytics by downloading and installing the Google browser add-on.
7.8.1 Google Tag Manager
We use the Google Tag Manager on our website. This collects data about user behaviour on our website and forwards it to our analysis tools. Google Tag Manager does not have access to the data, it only collects the data.
Since the Google Tag Manager does not process any personal data, please refer to the explanations on the respective tracking services and the usage guidelines of the Google Tag Manager. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.
7.8.2 Global Site Tag
Global Site Tag (gtag.js) is a tag management system developed by Google. It is used to track and manage data such as traffic, sales, conversions and more through a single line of code. It allows businesses to implement tracking tags for various purposes, e.g. Google Ads, Google Analytics and more.
Google uses cookies, which are stored on your device and enable an analysis of the website by you.
The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. We have added the code "anonymizeIP" to Google Analytics. This ensures that all data is collected anonymously. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
Why we may use Google Analytics
Google evaluates the collected data on our behalf so that we can get a picture of the visits and user behaviour on our website. This enables us to improve our services and the website content and design.
How to prevent the collection of your data via Google Analytics
You can prevent cookies from being stored by adjusting the settings in your browser accordingly (see our comments on cookies). You can deactivate Google Analytics by downloading and installing the Google browser add-on.
7.8.1 Google Tag Manager
We use the Google Tag Manager on our website. This collects data about user behaviour on our website and forwards it to our analysis tools. Google Tag Manager does not have access to the data, it only collects the data.
Since the Google Tag Manager does not process any personal data, please refer to the explanations on the respective tracking services and the usage guidelines of the Google Tag Manager. Usage guidelines: https://www.google.com/intl/de/tagmanager/use-policy.html.
7.8.2 Global Site Tag
Global Site Tag (gtag.js) is a tag management system developed by Google. It is used to track and manage data such as traffic, sales, conversions and more through a single line of code. It allows businesses to implement tracking tags for various purposes, e.g. Google Ads, Google Analytics and more.
7.9 Google Conversion Linker
We use Google Conversion Linker to prevent the cookies set by Google Conversion Tracking from being stored for longer than 24 hours in case cross-site tracking is prevented.
7.10 LinkedIn Insight Tag
We use the LinkedIn Insight Tag on our website. A service of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland and LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085 USA; both together "LinkedIn". Maude Avenue, Sunnyvale, CA 94085 USA; both together "LinkedIn", where LinkedIn Ireland Unlimited Company is responsible for the processing of personal data.
Function of LinkedIn Insight Tag
The LinkedIn Insight Tag sets a cookie on your device. This cookie is used for measurement purposes to optimise marketing campaigns and retargeting website visitors.
Reasons for using LinkedIn Insight Tag
LinkedIn evaluates the data collected on our behalf so that we can optimise our marketing campaigns and so that we can learn more about our target group. This is our legitimate interest.
How to prevent the collection of your data via LinkedIn Insight Tag
You can prevent the storage of cookies by adjusting the settings in your browser accordingly. You can also object to cross-device data processing by deactivating it in your LinkedIn account.
https://www.linedin.com/psettings/guest-controls/retargeting-opt-out
Further information on data processing by LinkedIn can be found at the following link: https://de.linkedin.com/legal/privacy-policy .
7.11 Fonts.com
Fonts.com can be used on a website to provide users with a selection of fonts. These fonts can then be used for text content, titles and other elements to enhance the look and reading experience of the website. Fonts.com provides users with a wide range of fonts that they can then use on their website.
7.12 US Privacy User Signal Mechanism
The US Privacy User Signal Mechanism is used on a website to allow the user to give or withhold consent for the processing of their personal data. This mechanism can be implemented in different ways, e.g. through an opt-in or opt-out system that allows the user to choose which data may be processed and which not.
7.13 Newsletter, commercial communication
We may send newsletters or other content (including commercial content) relating to our services to all users who register with us using an email address or other electronic address to their address from time to time. When sending newsletters or offers, we may use the services of mailchimp or other software providers. The user hereby consents to the sending or display of our news, but may stop this at any time and free of charge.
Under certain circumstances, the receipt of our news takes place through registration in a so-called double opt-in procedure. The user receives an e-mail, SMS or other message asking for confirmation of the registration. This confirmation is necessary so that no one can register with other people's e-mail addresses. The registrations to receive the news are logged in order to be able to prove the registration process in accordance with the legal requirements. The user can cancel the receipt of our information at any time and revoke the consent to receive it. At the same time, the consent to their dispatch via mail software providers and the statistical analyses will expire. A link to cancel the newsletter can be found at the end of each newsletter.
31.07.2023 – Shkelqim Veseli